Professional Qualification:
? Compact experience in an Operations Department (Team) / Technical support industry; with exceptional training in Sales, Customer Service and Technical Support.
? As a team player, the applicant shows a strong work ethic and ability to motivate co-employees to their maximum potentials and always look for the positive side of every situation.
? Knowledgeable in Avaya Call Master, Microsoft Office, Microsoft Outlook, Lotus Notes, Apple Mail, Home Networking, Windows and MAC OS.
? Well managed for applications such as Remedy, Clarify, Unicenter and other common remote logging system.
? Excellent Communication and Listening Skills, Outstanding Interpersonal and Organizational Skill.
? Experienced on teaching man to man/online for Mathematics and English subjects.
? IELTS Band 7 / (taken October 18, 2011 – Baguio, Phils.)